Choosing an Auto Repair Shop

Most of us panic upon hearing strange sounds in our cars. What a terrible and frustrating felling it can be, it happens! Unfortunately, many car owners are looking for an auto repair shop when they are in such emergencies. Hiring a car repair service when one’s auto is already in tow is not a good idea. If you want to save money on auto repair services and must have created an association with a good quality shop specializing in the repair of your car before the vehicle even starts to malfunction.

Any auto repair shop is happy to welcome anyone; however, you want to make sure you are choosing the proper establishment. Observe and consider several things like: Maybe the place is clean? Posters and banners updated? They will be well maintained and organized, and easy to speak with. Men and or women in a uniform that are willing to listen to you and your needs.

First see if the staff is exactly what you need. A clean and organized garage is not enough. You should also evaluate the work ethic and the attitude of the employees towards their consumers. They welcome you and welcome you in a proper way? They welcome your questions or ignore any questions? All this is absolutely essential to your difficulties and concerns for the repair of your auto.

Also, be aware of certain certifications, now there are many, and not all are easy to understand what good they are to you; however, you may ask are all your mechanics certified or just one, or just the owner of the shop. There is a certain certification you might want to be aware of which could be of great benefit to you and that is, certified auto repair, which provides you with a 12 month/12,000 mile nationwide warranty on any work we done. And if there are certifications hanging on the wall you never heard of don’t be afraid to ask what they are.

Go online to the Better business bureau for the information on your choice’s ratings. Make sure the shop is convenient, even the best shop might not be worth the effort if its hours conflict with your schedule or you have few transportation options after you drop off the car.

Don't choose based solely on price: While price may affect your choice, since you want an affordable rate, do not just opt for the cheapest choice. Do your research and compare. The cheapest rate may not always have the worst services; likewise, the most expensive might not offer the highest level of service.

Make the shop explain it so that you understand, mechanics are sometimes guilty of speaking in terms that someone unfamiliar with cars might not understand. Make sure you know the problem and the needed repairs before you choose from one of the auto shops in your area.

Some more areas to look at:

Is the parking lot clean and neat?

How about the windows and the posters hanging there? Are they new or have they been having that "Big Sale" for so long that the posters have all begun to fade?

The signs outside, are the bulbs out or are they ragged and unkempt?

You can probably see into the service bays, if so, what's the shop look like? Is the floor clean, or is it cluttered with rags, scattered tools and debris? How about the walls?

Do the mechanics all have well-kept uniforms, or are they wearing grubby clothes from home?

When you go inside, how clean is it in there?

Are the displays neat and informative, or are they dusty and falling apart?

Go look at the customer lounge, do you feel welcome and willing to have a seat?

Go inside and look at the bathroom, is it clean?







  • Great price and service on Air Conditioning service.  Dale, the owner, checked my Jeep for pressure leaks and other problems with my air conditioning and charged a very fair price.  I have known... more

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  • Dale at Keep Kool is one of those hard to find guys who is honest and fair. He has done a great job in repairing my vehicle. He goes over and above with customer service. I am a woman in my seventies... more

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